Details are posted below in realtime by our service center related to events which could impact your service.
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November 1, 2014
August 16, 2019
Service Bulletin Updated
Notice: CHR has completed the reboot of payment processor, however there are still unresolved issues. Payment processor remains unavailable for our representatives, as well as members via our website. No current ETR at this time. Updated: 08/16/2019 2:12 PM
By: Mara Kiggins
Service Bulletin Created
Notice: We were just notified that Omnia payment processor will be taken down for an emergency reboot in order to resolve technical issues. This will occur today beginning at 1, and will last for approximately 15 minutes. Members will be unable to submit a payment online and we will be unable to process phone payments during this time. Updates will be provided as they are made available. Added: 08/16/2019 12:58 PM
By: Mara Kiggins
Service Bulletin Deleted
Notice: There are no service issues to report at this time.
Deleted: 08/12/2019 2:26 PM
By: Mara Kiggins
August 12, 2019
Service Bulletin Created
Notice: There are no service issues to report at this time.
Added: 08/12/2019 2:26 PM
By: Mara Kiggins
Service Bulletin Deleted
Notice: Daily digest update from Neonova as of today: “Testing has been completed on the Zimbra Updgrade that will resolve the Daily Digest formatting issues that some customers have been seeing as well as a few other bug fixes. The fix will require a restart of services to have the changes implemented. During that time customers will see a period of 5-10 minutes where they are unable to check mail services. Due to this the roll has been pushed back to provide time to notify our affiliates of this update and the impact to its users. The Roll has been officially scheduled for Saturday August 10th during the 12 am to 6am Eastern Roll window.” Deleted: 07/22/2019 8:27 AM
By: Mara Kiggins
August 1, 2019
Service Bulletin Deleted
Notice: PARHD ( channel 40 ) is currently out.We are working to resolve this.
Also ch’s-114 and 400 to 406 are out at this time.The channels are coming back on line, 403 to 406 are still out.
Deleted: 07/31/2019 11:16 AM
By: Craig Knowlton
July 31, 2019
Service Bulletin Updated
Notice: PARHD ( channel 40 ) is currently out.We are working to resolve this.
Also ch’s-114 and 400 to 406 are out at this time.The channels are coming back on line, 403 to 406 are still out.
Updated: 07/31/2019 3:59 PM
By: Craig Knowlton
Service Bulletin Updated
Notice: PARHD ( channel 40 ) is currently out.We are working to resolve this. Also ch’s-114 and 400 to 406 are out at this time.
Updated: 07/31/2019 3:58 PM
By: Craig Knowlton
Service Bulletin Updated
Notice: PARHD ( channel 40 ) is currently out.We are working to resolve this. Also ch’s-114 and 400 to 406 are out at this time.
Updated: 07/31/2019 1:22 PM
By: Craig Knowlton
Service Bulletin Updated
Notice: PARHD ( channel 40 ) is currently out.We are working to resolve this.
Updated: 07/31/2019 1:20 PM
By: Craig Knowlton
